FAQs

What kind of wax do we use?

We use a high end coconut soy wax that provides a clean slow burn and is non toxic & Vegan. This wax provides a GREAT scent throw to enjoy in a living room, bedroom or dining area.

Why we chose Coconut Soy?

Coconut and soy waxes are gluten free, toxin free, paraben free, phthalate free and come from renewable sources, with a small amount of food grade paraffin to provide an excellent scent throw

How do I care for my candle? 

Each candle comes with a candle care card, which informs you about trimming your wicks and how to burn your candle. Please read care card before handling candle,

What do I do if i receive a damage candle?

Although we make sure each candle is packaged with care, accidents happen. If you were to receive a damaged candle please reach out within 24 hours of receiving your order 90svibecandles@gmail.com. Send picture and put your order number in the subject line. All items are non-refundable. Any damaged items will be eligible for a store credit or a item replacement item. Refunds are not given, however a replacement can be made.

Shipping/Tracking orders?

 When the shipping label is created please give 24 hours for tracking to update. ALL ORDERS SHIP OUT MONDAY-WEDNESDAY. 

How do I get local delivery?

Choose shop pay as your payment, so local delivery can be an option

How long do Candle burns?

Candles have a burn time of 40 hours

How are Candles shipped?

All candles are shipped through USPs Priority shipping, Candles are shipped Monday through Wednesday to ensure they are not sitting in a warehouse